Skip to main content

Panasonic Recalls Lithium-ion Laptop Battery Packs

  • Panasonic CF-S10 Series laptop computer
  • Panasonic lithium-ion battery pack
Name of Product:
Lithium-ion Computer Battery Packs
Hazard:
Conductive foreign material was mixed into the battery cells during manufacturing, posing a risk of fire.
Remedy:
Replace
Recall Date:
March 21, 2016
Units:
About 387 (in addition, 110 were sold in Canada)
Consumer Contact

Panasonic toll-free at 855-772-8324 anytime or visit www.panasonic.com and click on Product Recall for more information.

Recall Details

Description:

This recall involves Panasonic six-cell lithium-ion (Li-ion) battery packs sold in Panasonic CF-S10 Series laptop computers. "Panasonic" and "CF-S10" are on the surface of the laptop on the left side below the keyboard. Battery packs with the following model numbers and production lot numbers are being recalled:

 

Model Numbers

Lot Numbers

CF-VZSU61U

BAW, BBX, BC, C1, C2

CF-VZSU61R

 

The model number and lot number are located on the battery pack nameplate.

Remedy:

Consumers should immediately stop using the laptop computer with the recalled battery, power off the device, remove the battery pack and contact Panasonic for a free replacement battery pack.

Incidents/Injuries:

None reported

Sold At:
Panasonic dealers from December 2011 through August 2013 for about $2,000 for the laptop.
Importer(s):

Panasonic Corporation of North America, of Newark, N.J.

Manufactured In:
Japan
Recall number:
16-126

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product