Consumer product recall

Kalorik Pro 1500F Electric Steakhouse Grill recalled due to Electric Shock Hazard

Starting date:
June 3, 2021
Posting date:
June 3, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Electrical Hazard
Audience:
General Public
Identification number:
RA-75679

Last updated: 2021-06-03

Summary

  • Product: Kalorik Pro 1500F Electric Steakhouse Grill.
  • Issue: The affected products have faulty temperature and timer knobs that cause electricity to be conducted to the touchable surface of the knob, posing a risk of electric shock.
  • What to do: Consumers should immediately stop using and unplug the recalled product and contact Team International Group of America, Inc. for a free repair kit.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Team International Group of America, Inc.

Affected products

Kalorik Pro 1500F Electric Steakhouse Grill

Product description

This recall involves the Kalorik Pro 1500F Electric Steakhouse Grill, model number KPRO GR 45602.

The products affected by this recall are identified by the date of production and PO number. Consumers can find their product’s date of production and PO number on the label at the back of the product.

The following PO numbers and date codes are affected by this recall:
PO number Date Code
PO20-0065 2019
PO20-0259 2026
PO20-0305 2032
PO20-0336 2033

The recalled product was sold online only through Walmart.ca, HomeDepot.ca, Staples.ca, Amazon.ca and Costco.ca. The Costco item number for the affected product is 2091607. 

Hazard identified

The affected products have faulty temperature and timer knobs that cause electricity to be conducted to the touchable surface of the knob, posing a risk of electric shock.

As of May 26, 2021, the company has received 2 reports of electric shock in Canada. In the United States, the company has received 3 reports of electric shock.

Number sold

The company reported that 71 units of the affected product were sold in Canada and 1020 units were sold in the United States.

Time period sold

The affected products were sold from November, 2020 to March, 2021.

Place of origin

Manufactured in China

Companies

Distributor
Team International Group of America, Inc.
Miami Gardens
Florida
UNITED STATES
Manufacturer
Guangzhou Superior Electric Industrial Co, Ltd.
Guang Dong
CHINA

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What you should do

Consumers should immediately stop using and unplug the recalled product and contact Team International Group of America, Inc. for a free repair kit.

For more information, consumers may contact Team International Group of America, Inc. toll-free at 1-844-847-4556, Monday through Thursday from 9 a.m. to 5 p.m. EST, and Friday from 9 a.m. to 4 p.m. EST, or by email: recall@kalorik.com.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.