大学時代の恩師の言葉を借りると、コンサルティング・サービスは「知的風俗業」だ。
経験の浅い若手コンサルタントを着飾らせ、ベテラン社員とパッケージにしてテーブルにつかせる。お客さんに満足してもらうために、新聞や雑誌をたくさん読み、勉強をして専門知識をつける努力は欠かせない。顧客に役立つトークで気に入ってもらい、指名をとらなければならない。そこに大きな付加価値がある。
– “無料より高いものはない”,のか? - 産業動向 - Tech-On! (via suikyo) (via otsune) (via tiga) 2010-03-03 (via gkojay) (via tkashiwagi) (via nakano) Via nakano.tumblr
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POSTED Sunday April 24th
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