Metroid: Other M has a game-freezing bug. In Japan, Nintendo has a fix. It involves sending things on a truck.
The bug has been causing players to get stuck in the Section 3 section of the game. Stuck as stuck and not able to get out. It's a game-breaking bug. Some players are unable to get a door with a red lock open after swinging past three grappling points.
The bug does not affect all players. It is apparently caused when players double back to a save point after defeating an enemy. Players that continue straight ahead do not experience the bug. Check out this YouTube video that explains what causes the bug.
In Japan, Nintendo is offering to rectify the problem. The Kyoto-based company is asking players to either send a SD card with their save files or their Wii console (with its 512MB of internal Flash memory) to its service center in Uji, Kyoto Prefecture.
It is not necessary for players to send a copy of their game. Nintendo says it will take a week to fix the game and will cover the cost of shipping.
In an official release, Nintendo humbly apologizes for any trouble this bug has caused.
Kotaku is contacting Nintendo of America to see if a similar program will be offered. This post will be updated if the company comments.
『METROID Other M』セクター3で先に進めなくなる症状についてのお知らせ [Metroid.jp]