"With a long-anticipated release like Duke Nukem Forever, we encourage customers who pre-ordered more than a year ago to verify their reservation with their local store prior to launch," the company said in a statement. "Provided the customer has a receipt, we will honor even those pre-orders taken long ago."
GameStop said it expects that all pre-order customers will receive Duke's Big Package, the game's special edition, at time of purchase, regardless of when the reservation was made. Developer Gearbox Software recently announced the game was finally completed.
Duke Nukem Forever releases on June 14 in North America.
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