Skip to main content

Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert)

  • Recalled Zeno infant walker with black frame, black seat and white tray
  • Recalled Zeno infant walker with black frame, gray seat and white tray
  • Recalled Zeno infant walker with teal frame, gray seat and teal tray
  • Recalled Zeno infant walker with gray frame, gray seat with “Babywalker” stitching and teal tray
  • Recalled Zeno infant walker with gray frame, gray seat, teal tray and toy attachments
  • Recalled Zeno infant walker with gray frame, gray seat with “Babywalker” stitching, teal tray and toy attachments
  • Recalled Zeno infant walker with gray frame, gray seat, pink tray, toy attachments, and push handle
Name of Product:
Infant Walkers
Hazard:

The infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the neck. Babies using these walkers can be seriously injured or killed.

Remedy:
Refund
Recall Date:
February 17, 2022
Units:

About 1,355

Consumer Contact

Zeno Inc. by e-mail at cs@zeno999.com or sally@zeno999.com

Recall Details

Description:

This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and “Babywalker” stitched on the seat back.

Remedy:

Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.

Incidents/Injuries:

None reported

Sold At:
Online at Walmart.com from October 2018 through August 2021 for between $130 and $160.
Importer(s):

Zeno Inc., of Weymouth, Mass.

Manufactured In:
China
Recall number:
22-724

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product