Top consumer complaints of 2017

January 12, 2018

In 2017, the Ohio Attorney General’s Consumer Protection Section received more than 22,000 complaints. Ten of the most common types of complaints were:

• Used car sales
• Shopping online and in stores
• Cable or cable bundling
• Collection calls
• Identity theft, requests for assistance
• Wireless phone services
• Vehicle repairs
• Appliances
• Renting and landlords
• New car sales

The overall top categories were:

1. Motor Vehicles
2. Utilities, Phone, Internet, or TV
3. Shopping, Food, or Beverages
4. Professional Services
5. Collections, Credit Reporting, or Financial Services
6. Home or Property Improvement