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Consumer product recall

Tristar Products recalls AquaRug shower rugs

Starting date:
January 28, 2016
Posting date:
January 28, 2016
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Fall Hazard
Audience:
General Public
Identification number:
RA-56846

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Tristar Products

Affected products

AquaRug shower rugs

Product description

This recall involves AquaRug with four plastic suction cups. The rugs are intended to provide a slip-resistant surface in the shower or bathtub. The rugs were sold in beige and clear, and in two sizes: 29.5 inches by 17.25 inches for use in the bathtub, and 21.75 inches by 19.75 inches for use in a shower stall. The rugs have a plastic border and only four plastic suction cups, one affixed to the underside of each corner of the rug. "AquaRug" and "As Seen On TV" are printed on the front of the cardboard packaging.

Hazard identified

The four suction cups on the underside of the rugs can fail to prevent slipping, posing a fall hazard to the user.

Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product.

Tristar Products has received 60 reports of consumers falling in the shower or bathtub while on the recalled rugs including 30 reports of injuries such as bruises, cuts and fractured or broken bones.

Number sold

About 70,000 rugs were sold in Canada and about 1.4 million rugs were sold in the United States.

Time period sold

The recalled products were sold from July 2012 to September 2015.

Place of origin

Manufactured in China.

Companies

Distributor
Tristar Products Inc.,
Fairfield
New Jersey
UNITED STATES
Distributor
TSC Direct, a division of Rogers Media Inc.
Toronto
Ontario
CANADA
Retailer
Bed, Bath & Beyond
Various store locations across Canada
Retailer
DRTV (cross border TV stations)
Various TV stations across Canada
Retailer
AS SEEN ON TV
Various store locations across Canada
Retailer
AS SEEN ON TV GADGETS
Various store locations across Canada
Retailer
I SAW THAT ON TV & MORE
Various store locations across Canada
Retailer
London Drugs
Various store locations across Canada
Retailer
OSIRIS INC. - SHOWCASE
Various store locations across Canada
Retailer
STAPLES BUSINESS DEPOT
Various store locations across Canada
Retailer
THE BAY-NATATIONAL ACCTS PAYABLE
Various store locations across Canada
Retailer
The Shopping Channel
Various TV stations across Canada
Retailer
THE SHOPPING CHANNEL DIRECT
Various TV stations across Canada
Retailer
uniPHARM WHOLESALE DRUG LTD. VALUE DRUG MART
Various store locations across Canada
Retailer
VALUE DRUG MART
Various store locations across Canada
Retailer
WAL-MART CANADA CORPORATION
Various store locations across Canada
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Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled shower rugs and contact Tristar Products for instructions on how to dispose of the rugs and to obtain a free replacement rug.

For more information, consumers can contact Tristar Products at 1-888-770-7125 from 7 a.m. to 6 p.m. CT Monday through Friday or visit the firm's website and click on "Aqua Rug Recall" for more information.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.