Consumer product recall

LUS Hair Dryer and Diffuser recalled due to risk of electric shock

Starting date:
April 23, 2020
Posting date:
April 23, 2020
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-72845

Last updated: 2020-04-23

Summary

  • Product: LUS Hair Dryer and Diffuser.
  • Issue: The recalled product is marked as conforming to the standard UL 859; however, the product does not have an immersion protection plug, which poses a risk of electric shock in homes without Ground Fault Circuit Interrupters (GFCI) if immersed in water.
  • What to do: Consumers should immediately stop using the recalled product and contact LUS Distribution Inc. for disposal instructions and to obtain a full refund.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and LUS Distribution Inc.

Affected products

LUS Hair Dryer and Diffuser Model HD-LUS01

Product description

This recall involves the LUS Hair Dryer and Diffuser, model HC-LUS01. The hand-held 125 V/60 Hz hair dryer is white in colour and bears the logo "LUS Brands" and "Love Ur Curls". The dryer comes in two speed settings, "low" and "high", and three temperature settings: "cool", "warm", and "hot".

Hazard identified

The hair dryer and diffuser is marked as conforming to the standard UL 859 but the recalled product does not have an Appliance Leakage Current Interrupter (ALCI) plug, which poses a risk of electric shock in homes without Ground Fault Circuit Interrupters (GFCI) if the product becomes immersed in water.

As of April 20, 2020, the company has received no reports of incidents or injuries in Canada or the United States.

Number sold

Approximately 410 units of the affected product were sold in Canada and approximately 3167 were sold in the United States.

Time period sold

The affected products were sold from November 2019 to February 2020.

Place of origin

Manufactured in China

Companies

Distributor
LUS Distribution Inc.
Toronto
Ontario
CANADA

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What you should do

Consumers should immediately stop using the recalled product and contact LUS Distribution Inc. for disposal instructions and to obtain a full refund.

For more information, consumers may contact LUS Distribution Inc. via email or by telephone at 1-888-395-4998, Monday to Sunday, 9 am to 5 pm EST.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.