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Linear recalls Personal Emergency Reporting System Transmitters
- Starting date:
- December 23, 2013
- Posting date:
- December 23, 2013
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Electronics
- Source of recall:
- Health Canada
- Issue:
- Suspected quality concern
- Audience:
- General Public
- Identification number:
- RA-37243
Affected products
Linear Personal Emergency Reporting System (PERS) Transmitters
Product description
The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance.
Model Number | Description | Date Codes |
---|---|---|
DXS-LRC | Grey - pendant and wristband | 1306, 1307, 1329 |
DXS-LRC-LA | Grey - pendant and wristband | 1306, 1307, 1329 |
DXS-LRP | White - pendant | 1306, 1307, 1329 |
DXS-LRW | Black - wristband | 1306, 1307, 1329 |
The model and date codes can be found on the back of the transmitter.
Hazard identified
The battery clips in the transmitters can corrode causing the transmitters to operate intermittently or not at all, without generating a warning.
Linear has received one report of a transmitter that failed to operate. No injuries have been reported.
Health Canada has not received any reports of incidents or injuries related to the use of these transmitters.
Number sold
Approximately 97 of the recalled transmitters were sold in Canada.
Time period sold
The recalled transmitters were sold from June 2013 to August 2013.
Place of origin
Manufactured in China.
Companies
- Distributor
-
Linear LLC
Carlsbad
California
UNITED STATES
What you should do
Consumers should immediately contact Linear to receive a free replacement transmitter.
For more information, consumers may contact Linear toll-free at 1-855-554-2384 from 11:00 a.m. to 7:30 p.m. EST Monday through Friday or visit the firm's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.