Consumer product recall

Top Paw Double Diner Dog Bowl recalled due to laceration hazard

Starting date:
September 1, 2021
Posting date:
September 1, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Laceration Hazard
Audience:
General Public
Identification number:
RA-76347

Last updated: 2021-09-01

Summary

  • Product: Top Paw Double Diner Dog Bowl.
  • Issue: The rubber gasket on the bottom of the affected product can come off, leaving an unfinished edge, posing a laceration hazard.
  • What to do: Consumers should immediately stop using the affected product and bring it to any PetSmart store for a full refund.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and PETM Canada Corporation (PetSmart LLC in the USA).

Affected products

Top Paw Double Diner Dog Bowl

Product description

This recall involves the Top Paw Double Diner Dog Bowl. The product is a set of two dog food bowls that are elevated off the ground on a metal base surrounded by a rubber gasket. A paw print is embossed on the front of each bowl. The SKU number is 5270098 and UPC 73725775404; both are located on a sticker on the underside of the bowl. 

Hazard identified

The rubber gasket on the bottom of the affected product can come off, leaving an unfinished edge, posing a laceration hazard.

As of August 15th, 2021, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 3 reports of incidents involving humans, where the rubber gasket on the bottom of the product came off, exposing an unfinished edge, causing laceration injuries.

Number sold

The company reported that 9,419 units of the affected product were sold in Canada and 89,434 units were sold in the United States.

Time period sold

The affected product was sold in Canada from March, 2017 to June, 2021.

Place of origin

Manufactured in India

Companies

Recalling Firm
PETM Canada Corporation
Burlington
CANADA

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What you should do

Consumers should immediately stop using the affected product and bring it to any PetSmart retail store to obtain a full refund.

For more information, consumers may contact PetSmart's customer service by phone at 1-888-839-9638 between the hours of 8:00 am and 9:00 pm EST or visit PetSmart's website.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.